Privacy Policy for RestCare

Welcome to RestCare, a medical relaxation center for seniors. This Privacy Policy explains how Google Switzerland GmbH, Europaallee 12, 8004 Zurich, Switzerland (Business ID CHE-613.587.817) collects, uses, discloses, and protects information gathered through the RestCare website. By accessing or using our website, you agree to the terms of this policy. This policy is effective as of January 1, 2026.

1. Data Controller

The data controller responsible for your personal information is:
Google Switzerland GmbH
Europaallee 12, 8004 Zurich, Switzerland
Business ID: CHE-613.587.817

2. Information We Collect

We collect the following categories of information:

Personal Data: Name, email address, phone number, date of birth, and any health preferences or conditions you provide when booking or contacting us.
Usage Data: IP address, browser type, operating system, pages visited, time and date of visits, and other diagnostic data automatically collected through cookies and server logs.
Health-Related Data: Voluntary details about your relaxation needs, therapy sessions, or medical conditions, exclusively provided by you during form submissions or consultations.

3. How We Use Your Information

Your information is used to:

Provide and manage our relaxation and wellness services tailored to seniors.
Schedule appointments, send confirmations, reminders, and follow-up messages.
Improve website functionality, user experience, and conduct internal analytics.
Send newsletters or promotional materials if you have given explicit consent.
Comply with legal obligations and protect against misuse of our services.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site performance and user experience:

Essential Cookies: Required for core website functions, such as session management and secure areas.
Analytics Cookies: Collect information on how visitors use our site, enabling us to improve content and navigation.
Functional Cookies: Remember your preferences, such as language settings or form entries.

You can manage or disable cookies through your browser settings. Please note that blocking certain cookies may affect the functionality of the website.

5. GDPR Compliance and Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct any inaccurate or incomplete information.
Right to Erasure: Request deletion of your data when it is no longer necessary for the purposes collected.
Right to Restrict Processing: Request that we limit the use of your data in certain circumstances.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Withdraw Consent: Withdraw any consent given for processing at any time without affecting past processing.

To exercise any of these rights, please contact us via our form or call +41769748054. We will respond within one month of your request, unless an extension is warranted under applicable law.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or internal policy requirements. Once retention is no longer needed, we securely delete or anonymize your data.

7. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training.

8. Third-Party Service Providers

We may share your information with trusted third-party service providers for hosting, maintenance, analytics, and communication support. All such providers are contractually bound to process data only on our instructions and to maintain confidentiality.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us or call +41769748054.